For any vehicle fleet interested in maximizing the efficiency of its operations and maximizing the company's profits, it is worth leveraging and utilizing all available sources of generating new ride requests from potential passengers.
In most countries around the world, since the emergence of the first service of this type – the ride-hailing platform «Uber» – they have come to occupy an overwhelming share of the market when it comes to generating customer demand. In turn, private drivers and car fleets in this business model act as the supply side, receiving and fulfilling these trips using their own vehicles.
Market segmentation has since evolved:
But most importantly, the distribution of shares is not static in terms of the number and size of players in the same market. Ride-hailing companies, in their internal competition for market share, use a variety of tools to increase turnover on both sides (both demand and supply). And in such an environment, it is you, the vehicle fleets, who become the main targets that these companies try to attract to their side and encourage to work with them. You are primarily affected by changes in their metrics, such as order density, average ride price (ARP/ASP), or number of trips per hour (Rph).
In such a market situation, the most profitable vehicle fleets are those that cooperate with all (or most) of the aggregator platforms available in the city or country. This multi-channel approach, in terms of sources of potential new orders (and the associated financial incentivization, such as bonuses for branding cars) allows you to maximize the use of all available resources of your vehicles, reduce downtime, and thus earn more.
⚠️ Of course, the situation in each individual market may vary significantly (especially when it comes to the regulatory environment on the part of the state, relevant legislation, and standardization); and each fleet owner is free to choose any model (operating scheme) for their own work. The task of «MyTaxiCRM» is to automate, simplify, and improve the convenience of running a fleet business according to the model you have chosen for yourself. Our system allows you to combine data sets and provides the necessary analytics so that the owner or manager of a fleet, when interacting with one or more ride-hailing platforms or other services, can conduct their activities with the highest efficiency, while simplifying related processes and procedures (planning the work schedule of cars & drivers, receiving & handing over vehicles, calculating cashboxes & balances, etc.). Our goal is to ensure that the operating model you use brings you the highest possible profits.
Integrations, as meant by «MyTaxiCRM», are certain functionalities, processes, and modules, as well as the order providers themselves (ride-hailing platforms, services, dispatchers), with which and between which interaction is implemented in our software. In the articles in this section, you will learn how to connect your fleets' account(s) to «MyTaxiCRM» account so that you can conveniently manage everything from single place.