¶ How to register a driver in the dedicated MyTaxiCRM Telegram bot?
In order for your fleet to take advantage of all the features of the various modules and sections of the MyTaxiCRM system, drivers must register with a dedicated Telegram 🔗 bot that is integrated with the system. Registration will allow drivers to receive important notifications and information while working for the fleet and serves as an additional point of contact, in addition to their personal cabinet app.
⚠️ First, the driver must download and install the 🔗 Telegram app on their smartphone.
Bot address in Telegram → @MyTaxiCrm_bot
¶ Why does one need a Telegram bot?
The Telegram bot allows drivers to:
- receive alerts about incoming orders and forced switch to «Offline» mode in the 🔗 Office Trips built-in dispatcher
- view their account balance for the current and previous week;
- access quick, top-level financial stats without logging into the personal cabinet app.
¶ How to register a driver in the bot?
Let's look at an example of a driver named Theodore Tykkhund.
- In his profile («Drivers» section → selected account), we can see that he has access to his personal cabinet, but he is not yet connected to the Telegram bot (indicated by the icon status).
- Before starting, the Telegram app must be installed, and the link to the bot must be shared with the driver (please copy and share the link with the driver).
¶ Step-by-step registration
1. The driver opens the bot in Telegram → clicks the «Start» button → then «Sign up».
2. Enter his first & last name exactly as they appear on his MyTaxiCRM profile card.
- To avoid mistakes, it is recommended to pass the exact wording from the system to the driver.
3. Enter internal numerical identifier «OllPay ID».
- Please locate and forward it to the driver. The ID can be found in the driver's account card → «Banking information» section (usually 5~6 digits long).
After entering these values, a system confirmation message will appear, indicating successful registration.
¶ Telegram bot capabilities
⚠️ All this info lines up with the actual numbers in the fleet driver's account («Finance» section → «Revise» → Theodore Tykkhund driver's account).
¶ «My balance» button
Displays the driver’s financial statement for the current week, including:
- Balances of various types:
- as of yesterday (90427.84₴);
- online balance (0₴);
- total balance (90427.84₴);
- Available sources for receiving new requests for trips and payment methods (ride-hailing platforms, services, Office Trips);
- Deposit and/or debt amounts (0₴).
¶ «Last week's balance» button
Displays the same structure of data, but for the previous week: yesterday's balance (90427.84₴), online balance (0₴), total balance (90427.84₴); sources of new ride requests («Bolt»); deposit (0₴) & debt (0₴).
¶ Office Trips incoming ride requests notifications
As soon as the driver receives an assignment from the built-in Office Trips fleets dispatcher, it will appear in the Telegram bot. The driver will also receive system notifications about the forced change of status to «Offline».
¶ Simplified registration method in the Telegram bot
There is another, faster method of granting access to the Telegram bot to the driver. The driver still needs to have the Telegram app pre-installed, but most of the actions in this case are performed by the fleet owner or manager from the MyTaxiCRM panel. Specifically:
- Go to the «Drivers» section → open the profile card of the desired driver;
- Tap the same icon with the connection status;
- In the pop-up window, click the «Invite» button;
- Copy the unique link and pass it on to the driver.
¶ Video Tutorial
📹 Check out related video explainer from our YouTube channel below 👇 HERE