¶ What are Office Trips stations?
Office Trips stations is an object in the MyTaxiCRM system; a special spot that drives can pick in their personal cabinet when they start working with Office Trips.
Such a choice will have two consequences: firstly, the driver will be marked in the Online section of the system as awaiting orders; secondly, that location can be selected as the starting point (passenger(s) pick-up) or end point (drop-off/destination) for Office Trips orders.
Office Trips stations are located in the «Directory» section in the left navigation panel at the company level.
¶ How to create a new Office Trips station?
New stations can be created using the «Create Station» button at the top right.
To create a new station, it is necessary to:
- Give it a name of your choice (it is recommended to use the name of the establishment, facility, or contractor, such as a hotel, restaurant, airport, shopping mall, stadium, museum, etc.).
- Enter the actual address of its location (street, square, boulevard or lane and its number).
- Select a specific vehicle fleet of the company from the drop-down menu.
- Confirm by clicking «Save».
⚠️ The newly created Office Trips station will only be available to drivers from the fleet you selected when creating it. This implementation allows you to manage Office Trips at the level of the fleet unit and the specific location where it operates (within a specified city or territorial area).
¶ How do Office Trips stations work?
Essentially, Office Trips stations, in tandem with contractors, provide the functionality of a private dispatch system for vehicle fleets, embedded into MyTaxiCRM.
¶ How drivers use stations
From the driver's viewpoint, stations are necessary to allow them to complete trips that they create themselves or receive on behalf of their fleet manager. In their personal cabinet, drivers:
- Opens the «Office Trips» settings app menu;
- Selects the created station;
- Clicks «Confirm» and waits for the order at this location (the system will automatically assign the driver the «Online» status in the corresponding section of the MyTaxiCRM system).
The station can also be chosen as a pick-up point when creating an order.
¶ How to assign a station to a contractor
To change the type of an order created by a driver to a corporate one, you need to assign the station to a contractor:
- In the list of stations, click the button with the arrows icon;
- In the window that opens, select «Assign Сounterparty»;
- Select one of the counterparties from the previously created list («Directory» → «Contractors»).
One contractor can possess (be assigned to) several stations.
¶ Order creation by driver
After selecting the station, the driver:
- Clicks «Create order»;
- Enters:
- Client's name and contact phone number;
- Destination address (a station among the available ones or an arbitrary one);
- Fare (trip price).
- Clicks «Create».
After that, an order will appear in the driver's app that needs to be accepted and carried out. The execution scenario (procedure) is very similar to the ones in the ride-hailing apps of «Uber», «Bolt», or «Careem».
¶ Fare payment & trip completion
- Orders created by the driver are exclusively payable in cash.
- Only the fleet owner/manager can create an order with a cashless payment method from the MyTaxiCRM interface.
- After the ride is completed, the system will show the money to be collected – the driver finishes the order and can create the next one.
¶ Video Tutorial
📹 Check out related video explainer from our YouTube channel below 👇 HERE