¶ Important notice
⚠️ This article is specific to a certain audience, as it will only be useful to owners and managers of vehicle fleets operating in the United Arab Emirates that use «Network» payment solutions in their daily operations with end customers (passengers). For example, drivers of a vehicle fleet that uses MyTaxiCRM, accept payments for completed trips from customers using POS terminals and/or N-Genius SoftPOS software provided by «Network».
¶ How fleet can start receiving report files from «Network»?
⚠️ To submit a request to «Network» so that you can regularly receive emails with Excel report files attached, you must be a customer of this service and have a user account there.
¶ Where to locate the required Merchant ID?
⚠️ Merchant ID is necessary to specify it in the request text to the «Network». It is your user identifier from «Network» system, which you will need to receive relevant information in the report file.
- Please sign in to your user account at «Network» (🔗 https://smartview.network.ae/QVSAM/login.aspx) → enter your username (Login) and password (Password) plus the generated code (Verification Code) → click the LOGIN button.
2. Navigate to → Merchant Business Insights & Store Performance.qvw on the page that opens after logging in.
3. Find your Merchant ID and save it to use in the text of your future request:
- These are the last 9 digits of the unique sequence in the
xxx-xxxxxxxxxformat found in theMerchant IDscolumn of theFlexi - Self Servicetab (i.e., the last nine digits after the dash in the corresponding string; in our example, the number is600123456).
¶ Submitting a request to «Network»
- As a user of «Network» payment solutions, you must notify them of your intention to receive a generated report file to your email address on a regular basis.
Below is suggested text for such a request, which should be sent to 📧 [email protected] on behalf of your «Network» user company. We recommend adding the 📧 [email protected] address in copy so that our technical specialist can provide all possible assistance in the process 👇
⚠️ Don't forget to replace the Your_company's_name & xxxxxxxxx variables (the latter is the Merchant ID from the instructions above) in the suggested text.
- To: [email protected]
- Cc: [email protected]
- Subject: Daily Transactions Report for
Your_company's_name- Text of the letter:
We would kindly like to request that a daily transactions report be sent to us via email in EXCEL file format, similar to the reports that are already being provided to other merchants.
Our Merchant ID is
xxxxxxxxx.For your reference, I have attached a sample of the email & file received by other merchants from your address [email protected], to help clarify the format and content we are requesting.
We would greatly appreciate it if the same arrangement could be made for our merchant account.
Best regards
- Attachment:
¶ Attachement example
You can download sample files (image of the letter & .xlsx) for attachment via 🔗 THIS 👈 link.